Frequently asked Questions
What is ChicNbella?
ChicNbella is your friendly neighborhood thrift store where you can find unique, stylish clothing and accessories. We’re all about giving gently used items a second chance while helping you express your personal style.
How often do you restock your inventory?
We’re always on the lookout for new treasures. Our inventory gets updated regularly, so make sure to pop in often. You can also follow us on Instagram @chicnbella or check our website www.chicnbella.com to catch the latest arrivals.
Do you accept returns or exchanges?
We want you to love what you buy. If something doesn’t work out, we accept returns within 5 days as long as they’re unworn and have the tags still on. You can also exchange during the same time-frame—just keep your receipt handy.
How can I stay updated on sales and promotions?
The best way to stay in the loop is by following us on Instagram and exploring our website. We love sharing our sales, promotions, and new finds with our amazing community.
Can I find items online?
Yes, absolutely! We focus on our online and physical store simultaneously. Stay tuned on our social media for any updates.
Do you offer styling advice?
Yes, our team loves helping you find the perfect outfits. Whether you need a little guidance or just want to chat about style, we’re here for you.
How can I contact you?
We’d love to hear from you! You can email us at support@test-site.local or send us a DM on Instagram. We’re always happy to help.
Are your prices affordable?
100 percent, we believe that looking stylish shouldn’t break the bank. Our prices are designed to be budget-friendly, so you can find fabulous pieces without overspending.
Where is your shop located?
You can find us at SHOP NO, 12-E 7th Commercial Ln, DHA Phase 5 Zamzama Commercial Area Defence V Defence Housing Authority, Karachi, 75500, we’d love to see you in person.
What is the condition of your clothes?
All our items are in excellent condition—think 10/10. We carefully select each piece to ensure you’re getting high-quality fashion that looks and feels amazing.